Privacy & enquiries.
Information you provide
Star Boilers collects your name, email, optional telephone number, postcode, service, message and any photos when you submit an enquiry. We use these details to respond, assess the work and prepare a quotation.
How enquiries are stored
Enquiry details are stored in a database and attached photos in private file storage provided through this website’s hosting platform. Access to the enquiry inbox is restricted to the business owner. Please avoid including sensitive personal information in your message.
Your choices
Contact info@starboilers.co.uk to request access, correction or deletion of your enquiry information. We retain enquiry details while they are needed to respond and manage the proposed work. You can also contact us directly by telephone or WhatsApp.
External services
WhatsApp and Google links open external services with their own privacy policies. The website does not embed review tracking widgets.
Technical information
The enquiry endpoint uses a daily hashed network identifier to limit repeated submissions. The website does not add advertising or analytics cookies. The hosting platform may use essential sign-in cookies.
Images
Our project galleries show Star Boilers installations. The planners also use clearly labelled AI-generated concepts to illustrate ideas; these do not show completed work or a measured design for your room.
Website enquiry measurement
We count clicks on phone, email and WhatsApp links by page and day, and count enquiries received. These counts help us improve the website. This measurement uses no cookies or browser storage and does not record visitor identifiers, IP addresses, contact details or query strings in the measurement table. Link clicks do not confirm that a call or conversation took place.